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Canadian Tumbleweeds Handpainted Keepsakes and Gifts
Services and Company Policies
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Please take the time to read our company policies
and services before ordering.
 
Accepted Forms of Payment
 
All prices are shown in US and Canadian dollars on this web site. When ordering with 2Checkout.com, real time currency exchange rates will be used for that day and time. We do offer multi-currency at the time of purchase, meaning that you will be able to choose which currency you wish to pay in; the amount you then see will be the amount billed to your credit card. Your bank statement or credit card bill will reflect your purchase from our site and will be stated as 2Checkout.com Inc.
 
There is a currency converter at the bottom of this page if you would
like to obtain current information.
 
 
Credit Cards
 
Canadian Tumbleweeds offers a secure shopping cart system that  accepts valid Visa, Mastercard, Amex and Discover. 2Checkout.com  is a 100% safe and secure credit card transaction system. You will notice that when you click on the 'buy now' option when you are ready to put an item in your shopping cart, that you are immediately on a SSL. Upon completion of your order, you will recieve a copy of your purchase via email, for your own records.
 
Security
 
Canadian Tumbleweeds takes every precaution to protect the user's information. When you make a purchase from us, we will ask for information such as name, address and credit card information. This information is stored in a secured database, only accesible to employees with access right to this information. User's credit information is tranferred over a Secure Socket Layer (SSL) line. This ensures your information is encrypted and cannot be read by any other internet users. The secure mode will begin upon clicking the 'buy now' button near the item you wish to purchase.
 
Credit card regulations require that potential customers be informed of 2CO's role as the actual 'seller' by stating the following on my site.-' Some credit card purchases will be sold by 2Checkout.com - 2Checkout.com, Inc. Ohio, U.S.A. Product or services provided by Canadian Tumbleweeds.'  2CO will handle the sale of the product, 2CO at no time will physically handle the actual product. Your credit card will not be billed until the order has been fulfilled and shipped from Canadian Tumbleweeds. 
 
The contact information for 2Checkout.com is 3974 Browm Park Drive, Suite 1; Hillard, OH 43026 USA or visit their website at 2Checkout.com
 
 
Mail Order
 
-Fill in the order form, and submit; then send required payment through the mail, when we recieve your payment and are ready to ship your merchandise, you will be notified via email.
-Fill out and print order form, and then send along with required payment through the mail, when we recieve your payment and are ready to ship your merchandise, you will be notified.
 
Money Order or Cashier's Cheque payable to: Canadian Tumbleweeds
 
Canadian Tumbleweeds
PO Box 231
Brechin, ON
Canada
L0K 1B0 
 
 
 

Shipping and Handling
 
Canadian Tumbleweeds ships Internationally using Canada Post services. Shipping  is free to anywhere in the world, however there will be a handling fee of $5.00  added to every purchase. Your merchandise will be shipped within 5 business days after receiving proper payment (see below*).
 
In the unlikely event that it arrives damaged we will either replace it or refund you in full. You must notify us immediately upon reciept, and item must be returned with the same packaging that it was originally shipped in ( required for Postal Service damage claim requirements ).
 
*Custom and large orders may require more time. You will be notified with shipment details when a custom order is confirmed.
 

Returns/Refunds
 
Returns and refunds can be made for any reason within the first 10 days of receipt of merchandise. The item must be returned with original packaging and insured at full cost. It is the customer's responsibility and expense to return merchandise. Upon product return you will be issued your refund, less our shipping costs.
 
*Custom orders are not returnable. It is the customer's responsibility to confirm the details of the order; style, colour ect.
 
*Orders larger than 49 placecard holders are not returnable.
 
**If you are interested in purchasing large quantities or custom  placecard holders ie; for a wedding. I would like to suggest that you order an amount large enough for the head table first. This will ensure your satisfaction and peace of mind. Custom orders and/or amounts larger than 49 pieces, will not be refunded.
 
 
 

Ontario Residents
 
An 8% Sales Tax will be added to the total amount of your purchase.

Special Request
 
Canadian Tumbleweeds would love to create something just for you or someone special in your life. Customize the style, colour and configuration, all ideas are welcome.
 
Fill in this short form to email me your idea with any relevant information that you think I will need (colour, style, quantity) and I will get back to you.

Your Email Address
Do you have a Special Request?
Do you have a Question?
  

Complimentary Gift Wrapping Service
 
 
Your gift will be wrapped and sent to the recipient free of charge. A blank card with your message will be written and sent along with your gift.
 
Available with any confirmed order through the 2Checkout.com secure cart, after completion of purchase, or when mailing in your payment. Please click here to fill in the form for those wishing to mail in your order.

General Info
 
-Prices are subject to change without notice.
-Bows are made by hand and dependant upon availability, may vary from pictures shown.
-Depending on which browser you are viewing this from, colours may vary slightly from actual product.
-US and other International consumers may have applicable cross-border taxes added to their purchase while in transit. Check with your area government, if interested.

Customer Service
 
The success of Canadian Tumbleweeds will depend upon your satisfaction as a customer. Please do not hesitate to contact me if you have any questions or concerns. You may contact me in any of three ways:
 
Telephone is 1-705-484-5417
E-mail address is tmk@canadiantumbleweeds.com
Write to me at PO Box 231, Brechin ON, Canada L0K 1B0

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Canadian Tumbleweeds accepts
 Visa, Mastercard, American Express and Discover
 

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Tanya M. Kazmarck 2001